Traded our 2004 ram for a 2017 ram bighorn and Tennille made sure we got the best vehicle and price for our needs and was very patient and thorough explaining all the new technology in the truck.
It was a really great truck buying experience. It was no pressure sales and they made sure the vehicle was fit for the road. I will definitely buy my next truck from them again.
I want to thank you for the exceptional customer service I received when I brought my truck in to have the AC and tranny looked at. Because of you and your staff, I was armed with the knowledge about how a leak is verified. I want to tell you that I went to the previous dealership who recharged my AC last year with this knowledge and learned that they never even ran dye through my truck to diagnose the problem. They simply recharged my truck and sent me on my way. Because of this, they are now covering the cost of the part and replacement. I know that you have ordered the part for the truck already so I wanted to tell you that you can pass it on to the next person waiting in line. Thank you again for your due diligence.... More
Brought my vehicle there and the customer service was very good. They were very honest and helpful and very fast. I dealt with the service manager and he did everything there to make wanna bring my vehicle back. Satisfied with the service thanks
So my front driver side turn signal bulb burnt out. I called the Chrysler dealership in Spruce Grove and talked to the Service manager about changing the bulb out. He quoted me $30 plus the price of the bulb. Yikes. So I called Stony Plain Chrysler and they said bring it in, no charge other then price of bulb. Free install and $3.55 for the bulb. Who am I going to bring my Chrysler to from now on....Stony Plain Chrysler for sure.
As I drove to Edmonton I saw a beautiful black lifted Sport Rebel. Made a good deal with Jourdain and now I own.Very Happy.
Went in there to get a Dodge Journey for my dad this was what he wanted since his truck got stollen a month and a half before and there was no word on where it was. He needed a transport vehicle since we were always in the city due to his stage 4 cancer. Evan went above and beyond to find the one that was going to be right for us. I have never bought a vehicle before my dad was always there he made me feel like family and that’s what I wanted in a dealership. When I came to pick up my vehicle it was my birthday and they made it extra special with balloons. I will never forget that. Thank you from the bottom of my heart you made my experience so much better. Keep up the fantastic job and go and see Evan.... More
So I took my truck to a different dealership. After I picked my truck up, I realized my back up cam wasn't working. So other dealership was rude and basically told me it wasn't their fault. I took my truck to stony plain. They fixed the problem that the other dealership caused. They didn't even charge me for it. I highly recommend stony plain dodge. Best dealership I've ever been to by far. All the staff is amazing and will bend over backwards to help when they can.
These guys are phenomenal. We called looking for a very specific vehicle and they went above and beyond on their search for us. First time we walked in there was multiple gentlemen greeting us and willing to help. They were so quick and efficient. Also I'd love to add they treated our toddlers as their own and actually tended to them with balloons etc first before we sat down with them. I would never hesitate to recommend them they've blown our expectations out of the water after precious experiences with other dealerships.... More
One if not the best vehicle buying experience we have had. Derrick made our purchase excellent and relaxing. He listened to all of our questions and requests and offered solid advice. Darryl in the service department fulfilled and delivered everything we requested. We will be back to buy our next vehicle. Thank you so much Ron & Elizabeth